为了让它能够陪伴您更久,我们为它提供售后服务。
1. 风之诗所有产品享有一年免费保修和终身维修服务,在使用产品中出现任何质量及损坏问题,请联系您购买产品的正规授权经销商,我们的售后会为您妥善处理。
2. 如果您对我们的产品或服务有任何意见和建议,请及时告诉我们,发送邮件至165120883@qq.com,我们将尽快给您满意的答复 !
3. 产品一年内出现人为非质量问题,如(外观出现划痕、不正当使用或破坏、涉水等造成的产品变形损坏)不在保修范围,但我们还是会全力挽救它,为您提供付费维修服务。风之诗文化遵行“衷心服务、终生相伴”的售后理念,期待您满意的回馈之声。
温馨提示
1. 避免硬物碰撞风铃表面,以防划伤风铃保护漆,避免处于过于干燥或潮湿及阳光强烈、雨雪等极端环境,风铃收藏时,请放置绒布收纳袋中妥善保存。
2. 确保本产品使用安全,请勿将风铃悬挂于窗外高空处,被风吹落导致风铃损坏或砸伤行人等意外发生。
3. 要经常检查挂件的安装牢固程度,如果发现挂件有松动现象,应立即进行安固处理,以防造成不必要的产品脱落损坏和人身受到伤害。
In order to keep it with you longer, we provide after-sales service for it.
1. All products of fengzhishi enjoy one-year free warranty and lifelong maintenance service. If there are any quality and damage problems in the use of the products, please contact the formal authorized dealer who purchased the products, and our after-sales service will properly handle them for you.
2. If you have any comments and suggestions on our products or services, please let us know in time and send an email to 165120883@qq.com , we will give you a satisfactory reply as soon as possible!
3. The product has man-made non quality problems within one year, such as scratches on the appearance, improper use or damage, product deformation and damage caused by wading, etc., which are not covered by the warranty, but we will try our best to save it and provide you with paid maintenance services. Fengzhishi culture follows the after-sales concept of "sincere service and lifelong companionship", and looks forward to your satisfactory feedback.
reminder
1. Avoid hard objects colliding with the surface of the wind chime to prevent scratching the wind chime protective paint, and avoid being in extreme environments such as too dry or wet, strong sunshine, rain and snow. When collecting the wind chime, please put it in a flannelette storage bag and keep it properly.
2. Ensure the safe use of this product. Do not hang the wind chime at a high altitude outside the window. It will be blown down by the wind, resulting in damage to the wind chime or injury to pedestrians.
3. The installation firmness of the pendant shall be checked frequently. If the pendant is found to be loose, it shall be fixed immediately to prevent unnecessary product falling off, damage and personal injury.